The EPS Newsletter

Every business is putting on a show. Get the notes from backstage.

Tom shares what he sees in real businesses: what makes customers feel looked after, what quietly wears good people down, and what to fix first. Sign up and you get your own free EPS dashboard.

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  • Free videos and workshops
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Tom Madison

Tom Madison

Founder, Enlightened Performance Solutions

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What’s Waiting Inside

Your own backstage pass to EPS

Everything lives in one dashboard, so you’re never digging through old emails for a link.

Free tools

The Goal Roadmap and the Backstage Assessment

Turn a long-term vision into a 30-day goal, and get a read on where your business stands. Your results are saved in one place.

Free videos and workshops

New videos from Tom every Friday

Short, practical breakdowns, plus free workshops as they open. Members hear about dates first.

When you want to go deeper

The Purpose toolkit, and Tom himself

The Purpose e-book & guided journal ($19), or a call with Tom about working together.

The Framework

Five questions every show has to answer

  1. 01

    Purpose

    What show are we putting on?

  2. 02

    People

    Is the cast prepared to perform?

  3. 03

    Operations

    Is backstage ready?

  4. 04

    Experience

    How does the performance make people feel?

  5. 05

    Improve

    Are we reviewing the performance?